HELP CENTER
Shipping and Return Policies
Free Canada Shipping on Orders $130+
Enjoy complimentary shipping across Canada on all orders over $130. Your convenience is our priority!
- Processing Time: Orders are generally shipped within 2 to 5 business days.
Hassle-Free Exchanges
Shop stress-free with our seamless and efficient exchange process:
- Simply initiate a return or exchange through our streamlined system, and we’ll handle the rest.
30-Day Return Period
We believe in the quality of our products and want you to love them, too:
- Enjoy a 30-day window from the order date to exchange or return your items.
- Items must be unwashed, unworn, and with original packaging.
- Products showing signs of wear or damage (e.g., scratches, stains, odors) will be ineligible for return.
Ineligible Items:
- Clearance sale items and items bought during special events.
- Stickers and Decals.
- Gift Cards are final sale and cannot be returned or refunded.
Return Shipping:
- Customers are responsible for return shipping costs.
- Ensure your return package is marked as a “Return of goods” or gift with a total value under $20 CAD to avoid customs charges.
Refunds:
- If initial free shipping criteria are no longer met after a return, original shipping charges will be deducted from your refund.
- Returns may take up to 7 business days to process. You will be informed via email regarding the status once inspected.
How to Return
Please contact us for more guidance, and we’ll be happy to assist you every step of the way with your return. We are here to help ensure your shopping experience is smooth and satisfying. Once you reach out, we'll provide you with all the information you need, including the return address and any other details you might require.